AOL Tips

When it comes to AOL, we've been there, done that, now serving 148 tips in 16 categories ranging from Answer User Questions to AOL White Pages.

I need help. I want to talk to someone in customer service.

AOL Customer Service

AOL can be reached by telephone. The customer service number is 1-800-827-6364.

Once you are connected you will be asked the nature of your call.

Have patience, there are a lot of prompts to answer before you speak to a live person.

You may have to wait a fair amount of time.

How do i get to the members directory?

AOL Members Directory

In order to get to the AOL Members Directory you should click on the People icon on the welcome page once you sign on.

On the AOL people conncection page you will see the "member directory." Click on that, which is near the top, and you will be asked to enter the information that you have.

Where can I find home pages created by AOL members?

Search For Home Pages Created By AOL Members

To find home pages created by other AOL members, simply go to "Community" on your AOL toolbar, select "Hometown", and type your search criteria into the "Search For Member Pages" box. You will then receive a list of the home pages created by AOL members that fits your criteria.

How do I enable my "cookies"?

Enable Cookies For Internet Explorer

To enable cookies for Internet Explorer 5.5 or lower go to your "Start" button, select "Programs", select "Internet Explorer", select "Tools", select "Internet Options", select "Security", select "Custom Level", scroll down until you find the cookies selection, enable both "Allow cookies that are stored on your computer" and "Allow pre-session cookies" options, select "OK", and select "OK" again. Your cookies should be enabled.

To Enable Cookies for Internet Explorer 6.x go to your "Start" button, select "Programs", select "Internet Explorer", select "Tools", select "Internet Options", select "Privacy", select "Advanced", find the "Override automatic cookie handling box" to checkmark it, select an appropriate option for both "First-party Cookies" and "Third-party Cookies", find "Always allow session cookies box" to checkmark it, select "OK", and then select "OK" again. Your cookies should be enabled.

How can I play AOL solitaire offline?

AOL Games For Download - Solitaire

The AOL Games site currently allows you to download these solitaire title: Aloha Solitaire, Charm Solitaire, Great Escapes Solitaire Collection, Hotel Solitaire Deluxe, Tri-Peaks Solitaire.

To do this go to AOL keyword "Games", select "See All Card & Board Games", find the solitaire game of your choice, and then select the "Download & Play" link in it's row to begin the download.

All other solitaire games can only be accessed online at this time.

How do I unsubscribe from AOL`s MusicNet when I do not have the AOL browser?

Cancelling Your AOL Music Now Account

You can cancel your AOL Music Now account from anywhere. Go to, click "Member & Guest Sign In" and enter your information, select "My Account", select "Account Settings", and then select "Cancel Membership". You should be able to access AOL Music Now until the end of your current billing cycle.

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