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There are three solutions that one may try if they are experiencing trouble sending e-mail from their AOL account.
First, try an AOL Quick Restore. To do this, first select your "Start" button, then select "Programs" or "All Programs", then select "America Online", and select "AOL System Information". Once you have done this, select the "OK" button for AOL 9.0 Security Edition or the "Utilities" button for AOL 9.0 Optimized. Once that is done, select the "Quick Restore" option. Then select the "OK" button for AOL 9.0 Security Edition or the "Proceed" button for AOL 9.0 Optimized. Then select "OK", close the box, and sign on to your AOL account.
Second, you can try to re-detect your connection. To do this, log off (if currently on the internet)and go to your AOL sign on screen. Once there, select the "Sign On Options" button, select "Expert Setup", select you location, select "Delete", and then select "OK". Repeat this until all of your locations are deleted. Close the options box, at which time you should be back at the sign on screen. Press "Sign On" to enable yourself to re-select your locations.
Third, you may want to try your computer. To restart your computer simply select your "Ctrl", "Alt", and "Delete" keys all at once. When a box pops up, press all three keys again.
|Jennifer Mathes, Ph.D.|