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Getting AOL Live Help
If you need help but can still log on to AOL, there are live AOL help chat rooms staffed by trained support personnel available 24/7. AOL live help is often a much faster way of getting an answer to your question or problem than waiting on hold until an AOL customer service representative can take your call.
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Comments
8/22/2006 6:37:47 PM Judith Vogelmeier
said:
I have tried to get an answer by telephone said long wait go to live help, can seem to get live help been a member for 11 years but can't seem to get help. My computer had to be rescanned and now I can't even get into my credit union through aol but I can through Bell South. This is very frustrating maybe I should learn how to use Bell South and forget AOL.
what do you do when you need an consultant to help you ,and you can't reach them throgh any aol live help?
8/29/2006 9:16:17 PM nicholas
said:
I need help reinstalling aol back into my computer. A anti-spyware took out a file that allows me to log onto aol.What do I do?
8/30/2006 5:50:20 PM Jacqueline Reynols
said:
I want to cancel my account but can't remember my favorite film and the last four digits of my account is 3461. Also, I don't have an account anymore due laid off on my job.
9/3/2006 11:35:22 AM Lisa
said:
Hi,
I just checked my email this morning and found 3 emails from a retail website,one to sign up and one thanking for an order ,confirmation,customers name and so on.This person used MY email address to sign up to this store and purchase.who at aol customer service can I forward these to so they can contact this person and tell them to stop using MY email address?
9/12/2006 7:21:49 PM aaron
said:
hey can you help me
9/13/2006 11:00:45 PM Michael Yang
said:
Hello aol customer service.
My name is Michael Yang and I have been with aol for a long time but now I'm switching to AT&T broad internet connection so I no longer use aol for the last two months. I did called you the customer service and cancel my account already but you continuosly charging me for the last two months. This is my last notice to you please cancel it immediately or I will sue you! My name is Michael Yang my past aol screen name was hmongyaj and sub screen name was hmongamer I can be contact at my home phone 559-346-1959. I appreciate if you could help cancel my aol account.
Thank you, Michael
9/15/2006 7:34:44 AM Anthony Smith
said:
i am making enquiries as to how my order is going for a 2 mb gold is going as i have had no reply since i made the order i was told to contact customer service but was waiting too long on hold i hope you can help me my phone number is 0121 748 3631
10/14/2006 1:35:35 AM carol
said:
I'm loggged in using a friend's email account. I need help to reset my own password. I recently purchased a new laptop and am trying to login using my existing username but have forgotten my password. Can you help me reset it?
10/27/2006 12:06:29 PM Yanada
said:
I have started the AOL internet service for about a week. There was no problem until yesterday, but since then I have had a trouble in accessing internet. There is a message on my computer that "Connection Warning. Unable to communicate with the modem", although I did not change the setting at all. Sometimes (about once in ten times) I succeeded to connect with internet, but the speed is quite slow, and disconection occurred soon. I am embarrased with this situation. Please tell me how to resolve this problem. I am using Mac OS X with an internal modem.
12/18/2006 4:44:23 PM Dan Coski (dlcoski2@aol.com
said:
On 12/17/6 I received an error message explaining that I could not obtain a DSL connection as I was attempting to log on to the internet THIS WAS VERY UNUSUAL Much to my dismay, I soon discovered that no technical service was available to me to correct this problem; I have very limited knowledge of the workings of my computer and cannot solve this problem myself. NOTE: There were no problems until something was changed at AOL without my knowledge or consent. In contrast, I did receive Tech support from Verizon but the root of the problem was ultimately with my AOL account. I find that this situation is most troubling from a consumer point of view and feel left out in the 'Lurch' by AOL. I hope this situation can be rectified in the near future or I will have no other option but to seek service from another outlet that values their customers needs and con cerns.
Thank you
Dan Coski
2/24/2007 9:03:46 AM Lois Bell
said:
The past few days I have been unable to open my email folders saved to my pc. When I try to open them it asks for a password. This never came up before and I have no idea what the password is. What do I do?
