How To Cancel Your AOL Account

Read this tip to make your life smarter, better, faster and wiser. LifeTips is the place to go when you need to know about AOL Customer Service and other AOL topics.

How do I cancel my account?

How To Cancel Your AOL Account

There are three different ways that one can cancel one or more of their AOL member accounts.

The first is via phone by calling 888-265-8008.

The second is via mail by sending a request to:

America Online

P.O. BOX 17100

Jacksonville, FL 32245-7100

The third is via fax by sending a request to 703-433-7283.

You will need to provide the full name, phone number, address and handwritten signature of the person who pays for the account, as well as one of the following:

- The master screen name.

- The last four digits of the current method of payment.

- The answer to the account security question of the master screen name.

   

Comments

6/25/2007 10:05:34 AM
DENISE JORDAN said:

PLEASE CANCEL MY AOL ACCOUNT I HAVENT USED IT IN A WHILE, IT WAS FREE LAST TIME I USED IT. THANKS DENISE JORDAN


8/26/2007 1:54:48 PM
Pat said:

I signed back up with aol about a month ago and since then I cannot sign on to AOL with my screen name. I can only get online as a guest. I have tried calling your phone # and got no help whatsoever. As a guest they tell me I can get no online help! I am very upset with aol over this. Please let me know what I can do. I am a paying member of AOL but cannot get signed on with the screen name I was using. I have a master screen name but see no where to type it in maybe this would help! Please help me, I am paying now for nothing! To AOL.


8/28/2007 5:50:00 PM
linda said:

your customer service sucks! i tried to cancel my internet, but the customer service rep wouldn't let me cancle it. They Claimed that they couldn't get to my account because I didn't know my screen name! that is BS! don't ever use AOL!!!!


12/14/2007 12:58:10 PM
kelly said:

People need to watch out, AOL is the worst service I ever had and when I come to cancel they charge your account and then charge extra charges without letting you know.


2/14/2009 9:55:50 AM
ARamos1061 said:

i have tried all the other tips on the help pages but still nohelp so i figured i have alresdy lost 3 days trying to get help to the problem of reseting user nameand password i have tried and tried stiil no help




Name:


URL: (optional)


Comment:


Not finding the advice and tips you need on this AOL Tip Site? Request a Tip Now!


Guru Spotlight
Carma Spence-Pothitt